Refund policy

At The Student Nurse, we strive to provide high-quality digital resources to support your nursing education. Please review our refund and return policy carefully before making a purchase.

Refund Eligibility

Due to the nature of digital products, all sales are generally considered final. However, we are committed to ensuring your satisfaction. Refunds may be issued under the following circumstances:

• Technical Issues: If the product cannot be accessed or downloaded due to technical problems caused by our platform, and our support team is unable to resolve the issue.
• Accidental Purchases: Refund requests for accidental purchases will be considered if the product has not been downloaded or accessed.
• Duplicate Orders: If you were charged twice for the same product, a refund will be processed for the duplicate charge.

Non-Refundable Circumstances

Refunds will not be provided for the following:

• Change of mind after purchase.
• Failure to meet personal expectations (e.g., preferences for different formats or styles).
• Incompatibility with unsupported devices or software.

Requesting a Refund

To request a refund, please email us at studentnurse2501@gmail.com within 7 days of purchase. Include the following information:

1. Full name and email address used for the purchase.
2. Order ID or receipt number.
3. A detailed description of the issue.

Processing Time

If your refund request is approved, the refund will be processed within 7–10 business days. You will receive a confirmation email once the refund is issued.

Contact Us

For any questions or concerns regarding this policy, feel free to reach out at:

• Email: studentnurse2501@gmail.com